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Shipping and Receiving Clerk - SS

General Summary

Have great customer skills? Looking to enter into the SF biotech and pharma industry? We are seeking an individual who possesses a professional attitude, an ability to use technology and systems, demonstrable experience as a hard worker, but most importantly a great customer service mindset. Awareness of S&R routines is a plus but not necessary as training will be provided.

The Shipping & Receiving Clerk role is an entry-level position in Auxiliary Lab Support within the Lab Services Division. Typical assignments are focused on customer service and package receipt and delivery tasks. This energetic and detail-oriented person will be part of a biotech services company, providing fast-paced inbound and shipping needs for multiple tenants via operation of a centralized Shipping & Receiving area. 

This role is for a Full-Time (40 hour/week), Non-Exempt, Hourly S&R position. This position is based in the South San Francisco area in the 94080 zip code. This is an immediate need with an imminent start date.

Essential Duties and Responsibilities
We are seeking a candidate to perform general facilities duties which primarily include, but are not limited to: 

  • Receiving packages, entering into Shipping & Receiving tracking database and delivering to site tenants
  • Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards
  • Utilizing company routines and materials management technologies to ensure goods security
  • Acting as the on-site Point-of-Contact for end users regarding Shipping & Receiving support
  • Escorting delivery personnel and special equipment when necessary
  • Safely utilizing pallet jacks, delivery carts, and forklifts, and other S&R equipment
  • Developing and maintaining site-specific SOPs, work procedures, and Shipping & Receiving programs as necessary
  • Under supervision of the S&R Supervisor, maintaining shipping and receiving equipment 
  • Traveling between client locations as necessary
  • Ensuring work areas are clean, organized, and safe
  • Performing additional support-level and  in-scope S&R tasks as necessary
  • This position reports to: Lab Services Manager
  • This position has no direct reports

Additional Employee Expectations

  • Work proactively and positively with a high-level of independence and intrinsic motivation
  • Strong organizational, communication, and customer service skills
  • Maintain open, professional, and productive dialogue with internal employees and clients
  • Operate efficiently and develop a mastery of all assigned tasks
  • Demonstrate a desire to grow by seeking out new opportunities and enhancing burgeoning skills
  • Exhibit maturity and a leadership mentality
  • Anticipate contingencies and adapt to changes quickly
  • Be open and willing to learn from others
  • Identify areas for improvement and make constructive suggestions for change
  • Adhere to company and client safety and operational policies
  • A professional work ethic and team-centric mindset

Minimum Training, Knowledge, Skills, Abilities, and/or Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma/G.E.D.
  • Customer Service skills experience preferred
    • Familiarity with the laboratory environment and/or Shipping & Receiving environment a plus but not required
  • Ability to safely lift items up to 50lbs and carry short distances
  • Current Forklift Certification a plus
  • Proficient with the Microsoft ecosystem (Windows, Office, Office 365, etc.)

Compensation

  • DOE, estimated starting salary is $18/hr. Future salary and title adjustments will be regularly evaluated and commensurate with merit, additional skills, additional responsibilities, and time in the role.
  • Available company-paid medical insurance as well as optional dental and vision insurance
  • Company-Paid Vacation, with increases commensurate with tenure
  • Company-Paid Holiday & Sick Leave
  • 401(k), 100% vested with available company match

Employment Requirements

  • Legally allowed to work in California
  • Available to work within the core business hours of 7AM to 6PM, Monday through Friday, but availability for evenings/weekends as dictated by ad-hoc S&R needs.
    • Typical work schedule is 8AM - 5PM, Monday - Friday
  • Valid Driver's License. Reliable personal transportation required

  • Company-sponsored relocation: not available

  • Must pass a pre-employment background check, driving record check, and drug screen

Application Instructions

  • Please fill out the application and questionnaire, providing and at least one (1) Personal and one (1) Work History Reference 

About ManagedLab Services

ManagedLab Services takes care of all the business aspects of a lab, from everyday lab operations such as glass wash, consumable stocking, waste disposal, and media prep, to asset and inventory management, scientific support, and more.

We work as a team, harnessing the power of the local biotech network, focusing on active management  and employee engagement.

Founded in 2008 by CEO Taylor Moyer, we recognized that small scale labs spent an inordinate amount of time on basic lab support tasks instead of scientific research. Our answer to this paradigm was to take on these operational tasks, allowing researchers to focus on what they do best. Our existing customer base includes both R&D and GMP organizations ranging in size from small local biotechs to international pharmaceutical companies, who utilize our Lab Support, Lab Management, and Inventory and Operational solutions.

Headquartered in San Diego, CA in proximity to "Biotech Beach", ManagedLab is a Certified Women Owned Small Business; a member of BIOCOM  and the San Diego Entrepreneurs Exchange; a primary sponsor of Boots in Bio; and was recognized by the San Diego Business Journal in the “Top 100 fastest growing privately held businesses in San Diego” list in 2012, 2013, 2014, 2015, and 2016.

Learn more about our company at www.managedlab.com.

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